Privacy Policy

Smile Physiotherapy Clinic (“Clinic”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains how information provided through this website is handled when you contact us or request an appointment.

1. Information we may receive

When you use the appointment form, you may provide your name, mobile number, email address (optional), preferred appointment date and time, reason for visit, and a message.

2. How we use the information

• To respond to your enquiry and appointment request.
• To contact you regarding availability, scheduling or changes to an appointment.
• To provide information requested by you and improve our website and communication.

3. WhatsApp communication

When you submit the appointment form, the information you entered is placed into a WhatsApp message addressed to the Clinic’s WhatsApp number. WhatsApp is a third-party service and its own terms and privacy practices apply. Please review WhatsApp’s policies before using the service.

4. Sensitive information

Please do not enter unnecessary sensitive medical information, reports, passwords, financial information or other confidential information into the website form. Share only the information reasonably needed for an appointment enquiry.

5. Sharing and disclosure

We do not intend to sell your personal information. Information may be accessible to service providers or communication platforms used to operate the website and respond to enquiries, where necessary for those purposes or where required by law.

6. Security

We take reasonable measures to protect information handled through the website. However, no internet transmission or third-party communication service can be guaranteed to be completely secure.

7. Retention

We retain enquiry information only for as long as reasonably necessary for communication, appointment administration, legitimate business purposes, or legal obligations.

8. Your choices

You may contact the Clinic to ask about information associated with your enquiry or to request correction where appropriate. Requests may be subject to applicable law and reasonable verification.

9. Contact

Smile Physiotherapy Clinic
Dr. Vrajesh Thakkar, Physiotherapist
19, City Center Arcade, Near SRP Campus, Naroda–Narol BRTS Highway, Patiya, Ahmedabad, Gujarat 382330
Phone / WhatsApp: +91 70169 45236